Miss Liu：Should I write down every word people say？
Mr.Wang：No，you needn’t. It’s OK for you to make a note of the main points about each topic discussed and the decisions made at the meeting.
Miss Liu：I see. Thank you，Mr.Wang.
Mr.Wang：Don’t mention it.
Ⅱ. Translate the following dialogue into English.
Meeting Chairman：Good morning，everyone. If we are all here，let’s start the meeting. First of all，I’d like to explain the main purpose of the meeting. This morning we’re going to discuss whether or not we should spend more money on advertising.
James：Can I have a word first？I think we are spending too much money on advertising.
Mike：I can’t agree with you. With fierce competition in the market，it’s almost impossible to sell our products well if we don’t advertise. It is the best way to build brand awareness.
Lily：That’s exactly the way I feel. Advertising is a good way to get people to know about the products.
Brain：Excuse me for interrupting. I have to agree with James. We shouldn’t spend more money on advertising. In my opinion，the quality of the products is more important.
Mike：I doesn’t mean we should ignore quality. Product quality is our top priority.
James：But if we put more money into advertising，there will be less money spent on production，then how could we guarantee the quality？
Mike：We were saying that we should keep a balanced budget.
Brain：I think we are already spending too much money on advertising. And it is difficult to evaluate the effectiveness of advertising.
Lily：Building a brand is a long-term task. We can never be so shortsighted.
Meeting Chairman：Unfortunately，we are running short of time. We’ll have to leave it to another time.
Ⅲ. Make a short speech（3 minutes）.
Good morning，everyone. I appreciate you all being here for this important meeting. As you all know，for the past three months，our sales have been decreasing. Mr. John Smith，our general manager，requires us to solve the problem quickly. This is the reason why we are here today having this meeting. I should have each received a fax of the agenda and you all have a copy of the sales figures at hand. Just look at the agenda please. We’ll first go over the sales report of the last three months，and try to figure out the reasons for the drop. Then，we should come up with the solutions to all the problems we find. It might not be easy，but I do hope you can work out the solutions. The meeting will have to finish before 12 o’clock. Now，let’s start.
Ⅳ. Make a workplace interpretation（3 minutes）.
A：艾米你好！我打电话是要通知你这个星期三上午开会。
B：Wednesday morning？I’ve got a previous engagement with one of our important clients. Can you change it to another time？
A：我觉得不大可能。所有部门经理都要出席这次会议。
B：When exactly is the meeting？
A：9点开始。
B：Let me check my schedule first. Oh，I’m meeting my client at eleven. If the meeting will end within two hours，I can make it.
A：会议只要一个半小时，你能参加。
B：OK. Where is the meeting？
A：四楼会议室。
B：What’s the meeting about？
A：是有关新产品促销计划的。
B：What do I need to prepare for the meeting？
A：你最好做个初步计划。
B：OK，I will prepare that. Thanks，Mary.
A：不客气。
Unit 6 Reservation
Part Ⅰ Situational Dialogues
Practice 1
Task 2：Simulated situational conversation.
A：Welcome to Dragon Air. How may I help you？
B：I need a ticket to Yokohama，Japan.
A：We have three flights to Yokohama weekly：Monday，Wednesday，and Friday. The flights on Monday and Friday are direct and the one on Wednesday has a stopover in Tokyo. When were you thinking of flying to Yokohama？
B：I would prefer Wednesday.
A：Will this be round trip or one way？
B：Round trip returning the following Thursday.
A：How would you like to fly？Economy？Business？Or first class？
B：Business，please.
A：And will anyone be traveling with you？
B：No. I’m traveling alone.
A：OK，please give me a minute while I check price and availability. There are several seats still available. The flight departs at 11：20 a.m.and arrives in Yokohama at 7：40 p.m.local time. The price is $877.00. Shall I book it for you？
B：Not yet. I have a few more places to check and then I’ll get back to you.
Practice 2
Task 2：Simulated situational conversation.
A：Good afternoon. What can I do for you？
B：I’d like to book a room in your hotel.
A：What kind of room would you like？
B：I’d like to book a single room for August 18th.
A：Please hold on. I’ll check our reservations. I’m afraid we have no single room vacant on that day. What about a double room instead？
B：That’s fine. I’ll take it. What services come with that？
A：That comes with a buffet and the Morning Post.
B：That sounds good.
A：I’ll have the room ready for you. Thanks for calling us. Bye！
B：Goodbye！
Practice 3
Task 2：Simulated situational conversation.
A：I’d like to cancel a reservation.
B：Is the reservation for yourself or for another？
A：It’s for my friend，Mr.Smith.
B：May I have your name and phone number，please？
A：Yes，it’s Blake and my number is 68325964.
B：OK. Please tell me which day.
A：April 15th.
B：I’ve canceled Mr.Smith’s reservation from April 15th for two days. Would you like to reschedule for another day？
A：No，thank you.
B：My pleasure. We are looking forward to another chance to serve you.
Part Ⅲ Workplace Practice
Ⅰ. Complete the following dialogue.
A：Sorry to have you waiting long. May I help you？
B：I will book a seat on a flight from Guangzhou to Shanghai.
A：Which time would you like to reserve？
B：On the twentieth of August.
A：I am afraid the flight is fully booked，What about the next day？
B：OK！Could you tell me the time of the earliest flight，please？
A：It’s half past eight. The flight takes off at 8：30 and arrives at 11：00.
B：How much？
A：This flight is 30% discount at present，airport tax is 50 yuan，fuel surcharge is 150 yuan，and that’s RMB 900.
B：OK！I reserve a seat on this flight.
A：May I have your ID card，please？
B：Here it is.
A：I have booked a seat for you. Please pay for it.
B：May I pay by bank cards？
A：Yes！Please enter password.
…
A：Please confirm your flight information，Sir.Please sign on the bottom if there is no mistake.
B：OK. Thank you.
A：Please arrive at airport two hours in advance. Because the boarding gate will be closed 45 minutes before departure.
B：Thank you！
A：You’re welcome. Good luck！
Ⅱ. Translate the following dialogue into English.
A：Now，I’d like to ask you some questions to make the reservation.
B：Sure.
A：How to spell your full name，please？
B：Jason Brown. J-A-S-O-N，Jason，and B-R-O-W-N，Brown.
A：Jason Brown. J-A-S-O-N，Jason，and B-R-O-W-N，Brown. Thank you. And your phone number？
B：001-347-446-2345.
A：001-347-446-2345. I see. May I know your arrival time on Nov.30th？
B：Around 10 p.m.
A：Would you like to make a guaranteed reservation by credit card？
B：OK. Do you accept Master Card？
A：Yes. May I know the number？
B：It’s 13412345678.
A：May I know the card verification code？
B：What’s that？
A：It’s the three-digit number at the back of your credit card.
B：I see. It’s 345.
A：Thank you. And may I know the valid time？
B：From Sep.2018 to Sep.2021.
A：OK. I’ve done it for you. Thank you for calling.
B：Bye.
Ⅲ. Make a short speech（3 minutes）.
Where you choose to stay on your business travels should at least help you get your work done. You may choose to stay in a hotel at a central business district with good transportation connections for the convenience of business meetings and talks with your clients，or you may stay in a nicely located hotel which offers easy access to good restaurants and major airline offices for better entertainment of your clients and easy arrangement of your trips.Facilities provided are another important factor to consider. The hotel you choose should come equipped to handle standard business needs，such as cordless telephones，voice mail，Internet access，data/fax modem ports and meeting rooms as well as CD/clock radios to awaken you in the morning with nature sounds.
Other non-business related services are also important，such as same-day dry-cleaning and workout facilities. They can make your business trip as worthwhile and pleasurable as possible.
Ⅳ. Make a workplace interpretation（3 minutes）.
A：I would like to buy one round trip plane ticket to Hong Kong please.
B：需要哪一天的？
A：Leaving on September 15th and returning to New York City on September 29th.
B：让我看看有什么班机……有了，中国航空公司在9月15日晚上7：30有一班飞机。
A：I’ll need a business ticket.
B：从纽约到香港的商务舱票价是800美元。
A：All right. Here is my Credit Card.
B：订好了。非常感谢！女士。请在起飞前一小时到达机场。
A：May I have my flight number，please？
B：航班号码是1232，9月15日下午7：30从JFK机场出发。
A：Thank you. Bye！
B：再见！祝您旅途愉快！
Unit 7 Business Dinner
Part Ⅰ Situational Dialogues
Practice 1
Task 2：Simulated situational conversation.
R：Holy Lake Restaurant. May I help you？
A：I’d like to book a table for two.
R：For what time，please？
A：For 12：15，Thursday afternoon.
R：I am sorry. There isn’t a table available until 12：30.
A：12：30 will be alright.
R：Is it in your name？
A：No，under the name of Mr.George Smith，please.
R：Ah，Mr.Smith is our VIP guest. It’ll be our pleasure to have him with us tomorrow. What kind of table would you like to have？
A：A table in the non-smoking area. Smoke really bothers Mr.Smith.
R：Don’t worry. Smoking is prohibited in our restaurant.
A：Would you please make sure the table is far away from the piano？Mr.Smith prefers a quiet atmosphere.
R：I see. Let me confirm your reservation. A quiet table for two at 12：30 on Thursday.
A：That’s right. Thank you！
R：It’s my pleasure. One more thing，our restaurant is especially full at noon on weekdays. If Mr.Smith can’t make it on Thursday，we would very much appreciate that you could give us a call half an hour in advance.
A：That’s for sure. We will call you if we can’t come. Thanks again.
Practice 2
Task 2：Simulated situational conversation.
Waiter：Good evening. Do you have a reservation？
Linda：Yes. We’ve reserved a table by the window. The name is Linda.
Waiter：Let me see. OK，this way，please.This is your table. Would you like to order now？
Linda：Just a minute. Let me take a look at the menu first.
Waiter：Would you like Chinese food or Western food？We serve both.
Linda：I would like to try some Western food.
Waiter：I hope you’ll enjoy it. Here is the menu.
Linda：Well，I’d like to have a roast beef，a vegetable salad and French Fries.
Waiter：Do you want some drinks？
Linda：Yes. A pitcher of lemonade，please.
Waiter：Would you like any dessert later on？
Linda：What do you have for dessert？
Waiter：We have some very nice vanilla ice cream.
Linda：OK，I’ll take it.
Practice 3
Task 2：Simulated situational conversation.
Waitress：Good evening，Gentlemen. Welcome to our restaurant.
Mr. Lin：Good evening.
Waitress：Do you have a reservation？
Mr. Lin：Yes，the name is Lin Zhigang.
Waitress：Let me see. Oh，yes，we’ve been expecting you，Mr. Lin. Please come this way.
（She shows them to a table.）
Waitress：Is this table all right？
Mr. Lin：Oh，terrific！It’s by the window，and quiet，too. It’s exactly what I want because we’ve got a lot to discuss. Thank you，Miss.
Waitress：Not at all. Please make yourselves comfortable. I’ll be back with the menus and the tea.
（She returns with menus and the tea. She pours tea for them.）
Mr. Robin：Thanks.
Waitress：Please excuse me for a while. I’ll be right back to take your order.
（Lin and Robin are reading the menus . After a while，the waitress returns.）
Waitress：Are you ready to order now，sirs？
Mr. Robin：Sorry，we’re still looking at the menu.
Mr. Lin：Waitress，you see，my guest Mr. Robin is Arabic，so he doesn’t eat pork，and Mr. Harry is a vegetarian. Could you recommend something for us？
Waitress：Certainly. How about fish for Mr.Robin？Our Sweet and Sour Fish is very popular with our customers. You can see it here on the menu.（showing a picture on the menu to Mr.Robin）.
Mr. Robin：En… It looks good.
Waitress：It tastes good，too. Believe me！
Mr. Robin：Fine，I’ll take it，then.
Waitress：Sweet and Sour Fish.
（The waitress writes down on a small notebook.）
Waitress：Anything else？
Mr. Robin：Some vegetables please，but I’d like to give the choice to the other two gentlemen.
Waitress：All right. Mr.Harry，do you care for beancurd？
Mr.Harry：Oh，yes. It’s very nutritious.
Waitress：Yes，and it’s delicious，too. Beancurd en Casserole is one of our specialties. Would you like to try it？
Mr. Harry：Good.
Waitress：Beancurd en Casserole.
（The Waitress notes down the order.）
Waitress：As for vegetables，we’ve got a choice of mushrooms，Chinese cabbage，chestnuts，bamboo shoots，carrots，potatoes…
Mr. Harry：I’d like to have mushrooms and bamboo shoots，please. By the way，please don’t go easy on garlic.
Waitress：No problem. Mushrooms and bamboo shoots.
（The waitress notes down the order.）
Waitress：And yourself，Mr.Lin？
Mr.Lin：Kung Pao Chicken，please.
Waitress：And what to follow？
Mr.Lin：That’s it for now.
Waitress：OK. Would you like something to drink？
Mr. Lin：Mr.Robin，Mr.Harry，what would you like to drink？
Mr. Robin：Orange juice，please.
Mr. Harry：The same here.
Mr. Lin：OK，orange juice for three，please.
Waitress：Very well，Genthemen. You’ve ordered one Sweet and Sour Fish，one Beancurd en Casserole，one Mushroom，one Bamboo Shoots，one Kung Pao Chicken and three orange juice. Please wait a moment. I’ll bring them straight away.
Mr. Lin：Thanks.
Part Ⅲ Workplace Practice
Ⅰ. Complete the following dialogue.
Lucy：Where are you having lunch？
Sally：I have no idea.
Lucy：Why not eat out together？ We’ve just got paid today.
Sally：But I have to tighten my belt because I need to buy a big house.
Lucy：This is my treat.
Sally：Oh，no，I won’t feel good. We can go dutch.
Lucy：OK. Let’s get going.
（Later they come to a restaurant.）
Waiter：Welcome to our restaurant，Madam. There is a table for two over there. This way，please.
Lucy：Thank you. Could we see the menu，please？
Waiter：Certainly. Here you are，Madam.
Lucy：Thank you. Well，now，Sally，what do you fancy？
Sally：I thinkI’ll have some tomato soup first.
Lucy：And I’ll have some mushroom soup.
Waiter：Yes，Madam.
Lucy：What kind of meat do you prefer，Sally？Roast beef，pork chops，or mutton？
Sally：I’d like roast mutton with mint，and garden salad，please.
Lucy：I’ll have roast beef and cold slaw.
Sally：After，I’d like some vanilla ice cream.
Lucy：The same for me，please. What shall we have to drink，Sally？Some red wine？
Sally：Lemon syrup is my favorite，you know.
Lucy：All right.（To the waiter.）A bottle of lemon syrup，please.
Waiter：OK. Anything else？
Lucy：No.That’s enough，I think.
Waiter：OK，wait a few minutes，I’ll take your order right now .
Lucy：Thanks.
Ⅱ. Translate the following dialogue into English.
A：Good evening. Do you have a reservation？
B：No，we don’t.
A：How many people are you together？
B：Four people.
A：All right. Would you like to sit in the big hall or in a separate room？
B：A separate room，please. It is quieter there.
A：OK，there are still separate room available now. This way，please.
（They come to a separate room.）
A：Well，this is your table. And would you like to order now？
B：I haven’t seen a menu yet. May I have one，please？
A：Oh，I’m sorry. Here you are，Sir. This is the menu.
B：Thanks. What’s the chief’s suggestion for today？
A：Lobster with chili sauce.
B：OK，sounds good. We’ll take it. And we will have a steamed pork with rice flour，a stewed sea cucumber，sweet and sour carp.
A：And would you care for soup to start with？
B：All right，I think we’ll have a chicken soup，please. And for vegetable，we’d like a fried season vegetable.
A：What drinks would you like？
B：Two bottles of Qingdao beer and two glasses of lemonade.
A：Anything else？
B：No. That’s enough，I think.
A：OK，wait a few minutes，I’ll take your order right now. I hope you enjoy your dinner.
B：Thanks.
Ⅲ. Make a short speech（3 minutes）.
Ladies and gentlemen，it is with great pleasure that today we are in the Hilton Hotel to hold this banquet to welcome you to this conference on international trade.Many of you have traveled great distances to be here and I would like to express my sincerest thanks to all of you for your attendance today.China is rapidly becoming one of the most important trading nations on earth. With the rapid development of the economy of China，we are faced with many new challenges and opportunities on a daily basis. Through cooperation with our international colleagues，we hope to make this process as smooth and fruitful as possible.
It is the organization’s goal to facilitate greater communication and understanding between Chinese and foreign enterprises，which will lead to successful commercial partnerships，benefiting all those involved.
With this in mind，I would like to propose a toast to wish you all a pleasant and above all productive stay in China. Cheers！
Ⅳ. Make a workplace interpretation（3 minutes）.
A：Mr.Smith，please come and take this seat.
B：谢谢你邀请我来赴宴，王先生。这个座位很特别吗？
A：Yes，on the round table，this seat is for the most important guest.
B：好的，我感到非常荣幸和高兴。真是太谢谢你了！
A：Never mention it. You are our most distinguished guests. Please drink some tea，and eat some cold dishes first.
B：先吃点餐前小菜！你的意思是说，后面还有更多的菜要上来吗？
A：Of course！This is just the beginning. Ah，here comes the soup. Please try.
B：真好吃！王先生，告诉我这汤怎么这么好喝呢，里面什么也没有，只是清汤？
A：（Chuckles.）This is the Cantonese-style Double-stewed Soup. We usually only drink the soup，do not eat the soup material. And we drink soup before the dinner.
B：这些是主菜？但是我现在几乎吃饱了！
A：You must make fun of it，there are eight courses！Mr. Smith，what would you like to drink，wine or Chinese Moutai？
B：请叫我杰克。我听说中国茅台酒很厉害的，但是我想品尝一些。
A：Good！Come，gentlemen，let’s toast to our pleasant cooperation. Cheers！
B：好，祝各位身体健康！
Unit 8 Business Trip
Part Ⅰ Situational Dialogues
Practice 1
Task 2：Simulated situational conversation.
A：Welcome，Sir！May I help you？
B：Yes. I want to go to Hainan for my vacation.
A：No problem. Actually，we have some great packages. The most exciting season of Hainan is now. How about a relaxing vacation in Hainan？
B：Sounds good. Are there any tour groups I can go with？
A：Yes，there will be next week. Many people go to Sanya for their vacation. Sanya is at the southern tip of Hainan Island. It’s a famous coast resort. It is famous for relaxing，for sun and land，for water sports，hiking and golf.
B：Sounds like a terrific place. So how long is the trip？
A：4 days. The transportation by air will take 4 days.
B：And how many places will be visited，and what are they？
A：You can visit a Moslem village，a pearl farm and the “Ends of the Earth.”
B：Wow！Cool！What’s the price for the trip？
A：Well，right now，there’s a special rate for 3，200 RMB for this package，including everything such as airline tickets，tour guides，hotels and food.
B：Well. OK！I’ll take it！
A：Thank you！
Practice 2
Task 2：Simulated situational conversation.
John：Would you tell me something about Hangzhou？
Ma Lin：Well，Hangzhou is the capital city of Zhejiang Province. It is a political，economic and cultural center of the province. Hangzhou is one of the seven ancient capitals of China. It is a national key scenic and tourist city.
John：What’s Hangzhou famous for？
Ma Lin：Hangzhou is a famous historical and cultural city and it enjoys a long history of more than 2，000 years. It’s famous for its scenic beauty and rich cultural relics.
John：Would you recommend some places for sightseeing？
Ma Lin：How about West Lake and Lingyin Temple？
John：Could you tell me something about West Lake？
Ma Lin：It’s located in the west of Hangzhou and is well known for its beautiful scenery in the all four seasons.
John：Is it far from the city？
Ma Lin：It’s just by the side.
John：They are worth seeing. Let’s enjoy the wonderful view there！
Ma Lin：That sounds great. Let’s go.
Practice 3
Task 2：Simulated situational conversation.
Sally：Hello，Wang Hua. I want to go to Guilin to spend my holidays this summer.
Wang：To Guilin！Oh，I visited there last summer. It’s really a beautiful place of interest to visit. You might just end up wanting to live there.
Sally：Really？Would you tell me something about it？
Wang：With pleasure. Guilin has a history of about 2，000 years. It’s famous for its beautiful scenery. You know the famous Chinese saying “The landscape in Guilin is the best in the world”.
Sally：Yes. I hear that the landscape in Guilin is characterized by it green hills，clear water，pretty rocks and fantastic caves.
Wang：You are right. There are many beautiful hills in Guilin，such as Duxiu Peak and Elephant Trunk Peak，etc. Among these hills，Duxiu Peak may be the most attractive because it is located at the center of the city. Climbing to the top of it，you will be rewarded with panoramic views of the city，the Lijiang River and surrounding hills.
Sally：And how about the Lijiang River？I hear that Guilin is not only famous for its good view of the hills，but also for its good view of the Lijiang River.
Wang：Exactly right！The water of the Lijiang River is so clear and pure.
Sally：Can we take a boat ride on the river？
Wang：That is needless to say. A visit to Guilin would not be complete without a cruise down the Lijiang River to Yangshuo，enjoying 83 kilometers down stream.
Sally：You mean we can enjoy the beautiful scenery on both sides of the Lijiang River？
Wang：Yes，you will see that the reflections of the hills in the water look so real，and the farmlands spread out like green carpets. It’s fantastic！You’ll feel as if in a wonderland.
Sally：Sounds great！I’ll definitely go to Guilin to visit.
Part Ⅲ Workplace Practice
Ⅰ. Complete the following dialogue.
Agent Clerk：Good morning，sir. May I help you？
Li Ming：Yes. Today is Sunday. I’d like to go sightseeing around London. Do you have any one-day sightseeing tours around London？
Agent Clerk：We have several. Here are the brochures that describe them.
Li Ming：I particularly want to visit the British Museum and the Tower of London. Do you have any one-day tours that include both of them？
Agent Clerk：Yes，this one does. You visit the Tower and Westminster Abbey in the morning. Right after lunch，the tour makes a stop at St.Paul’s. Then the rest of the afternoon is spent at the British Museum.
Li Ming：How long does the tour take？
Agent Clerk：About eight hours. You can take a bus here at 9：00 in the morning. And you should be back here at about 6：00 in the afternoon.
Li Ming：What is the cost of the tour？
Agent Clerk：It is ￡20，including lunch.
Li Ming：This tour is OK，I think. I’ll take it.Thank you.
Agent Clerk：You are welcome. Have a pleasant trip.
Ⅱ. Translate the following dialogue into English.
（A：Susan，B：Clerk）
A：Good morning，Miss. Can I help you？
B：Yes. I’d like to spend my summer vacation abroad.
A：Where would you like to go？
B：I have no idea. Could you give me some suggestions on where to go？
A：How about the U.S.？I think you’ll like it.
B：How is it？
A：Wonderful.The U.S. is a beautiful country.
B：What is the most exciting place for a visit in the U.S.？
A：The best island of the U.S. — Hawaii island.
B：Why？
A：Attractive scenery，pleasant climate，wonderful bathing beach，these make it charming.
B：Really？
A：That’s true. It is really worth visiting.
B：OK. I’ll go there for my vacation. Thank you very much.
A：You are welcome. Have a nice trip.
Ⅲ. Make a short speech（3 minutes）.Good morning，ladies and gentlemen，
Welcome to Hangzhou！I’m Anna，the local guide of your tour in Hangzhou，and I’m from Hangzhou International Travel Service. This is Mr.Wang，our driver. He has 20 years driving experiences. Here we’d like to extend a warm welcome to you all.
There is a famous Chinese saying，that is “Above there is heaven and below are Suzhou and Hangzhou”. From the saying we can imagine how beautiful and special Hangzhou is！In the following 2-day-tour，you are sure to have an exciting and unforgettable experience. Your included sightseeing tour features visits to Linyin Temple，Yue Temple and West Lake. You’ll be fascinated at the historical sites and natural scenes in the city.
We hope you’ll enjoy your tour. We’ll be at your service at any time. We’ll do everything possible to make your visit a pleasant experience. If you have any problems or suggestions，please don’t hesitate to let us know. My phone number is 86882686，and our bus number is ZA62936. Once again，hope you enjoy your stay in Hangzhou！
Ⅳ. Make a workplace interpretation（3 minutes）.
Sally：Hello，Mr.John. Our business has come to a successful conclusion. We should relax ourselves.
约翰：有什么有趣的事吗？
Sally：I’ve come to extend an invitation to you.
约翰：是真的吗？那太好了！
Sally：Tomorrow is Saturday. We’ll have a two-day weekend. How about going for an outing？
约翰：太好了！近郊有什么好去处吗？
Sally：There is a natural scenic spot 30 kilometers away from here. We can enjoy its beautiful scenery and breathe fresh air there. Furthermore，there are two hot springs in this natural park.
约翰：还有温泉？太好了！人们常说温泉浴有益健康。
Sally：There are also some small but elegant restaurants there. They offer various local dishes and snacks，very special. We’ll have lunch and taste the delicious food there.
约翰：真是个好主意！
Sally：Beautiful scenery，fresh air，hot spring bathing and delicious food will give us a wonderful and pleasant weekend.
约翰：棒极了！太谢谢你了！
Unit 9 Receiving visitors
Part Ⅰ Situational Dialogues
Practice 1
Task 2：Simulated situational conversation.
（A：Mr.Liu，B：Mr.Smith）
A：Excuse me！Are you Mr.Smith？
B：Yes，I am.
A：Good morning，Mr.Smith. I am Mr.Liu from Capital Engineering Company. Here is my business card.
B：Nice to meet you，Mr.Liu.
A：Nice to meet you，too. Did you have a pleasant flight？
B：Yes，I did. No problem at all.
A：Good. Let me help you to take your luggage for you. It looks heavy.
B：That’s all right. I can manage.
A：OK. Come this way，please. The company car is waiting for us outside. It will take us to the hotel.
B：Great. Thank you very much.（They are now in the car traveling to the hotel.）
A：Well，Mr.Smith，is this your first visit to China？
B：Yes，it is.
A：I hope you’ll enjoy your stay here.
B：Thank you，I’m sure I will. I really enjoy visiting other countries.
A：Well，I think you will like Beijing. There is so much to see and do here. If you have some free time，I’d be glad to show you around. You can call me any time you like.
B：That’s very kind of you. I’ll really enjoy my stay in Beijing，I think.
A：Mr.Smith，I’ll tell you about the schedule for today. After we arrive at the hotel，you will have the day to have a good rest. In the evening，the department leader would like to invite you to dinner.
B：That sounds nice. What time will that be？
A：About 5：30 p.m. We’ll meet you in the lobby of your hotel.
B：Fine. Thank you very much.
Practice 2
Task 2：Simulated situational conversation.
（A：Mr.Blake，B：Mr.Brown’s secretary）
A：Good morning. Is this Mr.Brown’s office？
B：Yes，that’s right. Can I be of any assistance？
A：I have an appointment with Mr.Brown at 10 o’clock.
B：What name is it，please？
A：Blake，John Blake.
B：Just a moment. Let me see. Oh，yes，Mr.Blake of International Trade Corporation. Would you please take a seat，Mr.Blake？I’ll tell Mr.Brown you are here.
A：Thank you.
B：（To Mr.Brown on his extension）Hello，Mr.Brown，Mr.Blake is here for his 10 o’clock appointment. OK.（To Mr.Blake）Mr.Brown will come down to see you in a minute，Mr.Blake.
A：Thank you very much.
B：You’re welcome.
Practice 3
Task 2：Simulated situational conversation.
A：I’ve been looking forward to visiting your factory.
B：Actually，you’ll know our products better after the visit. I’ll show you around and explain the operation as we go along.
A：That’ll be most helpful.
B：Maybe we could start with the Design Department. And then we could look at the production line.
A：How much do you spend on design development every year？
B：About 3%-4% of the gross sales.
A：That’s fine. Could I have a look over the manufacturing process？
B：Of course. This way，please.
（They are on the way to the production line.）
B：This is the assembly line. These drawings on the wall are process sheets. They describe how each process goes on to the next.
A：How many workers are there on the lines？
B：About 60. But we are running on two shifts. And every day，1，400 motorcars are assembled.
A：Oh，it’s highly efficient.
B：Yes，this assembly line was built recently. Almost every process is computerized. Thus，the efficiency is greatly raised，and the process becomes less labor-intensive.
A：How do you control the quality of the products？
B：Well，all products have to go through five checks in the whole process. We believe that the quality is the soul of an enterprise. Therefore，we always put quality as the first consideration.
A：Yes，quality is even more important than quantity.
B：That’s right.
A：I hope my visit does not cause you too much trouble.
B：No trouble at all. Shall we rest a while and have a cup of tea before going around？
A：That’s fine.
Part Ⅲ Workplace Practice
Ⅰ. Complete the following dialogue.
Susan：Excuse me，but are you Martin Smith from New York？
Martin：Yes，I am.
Susan：Pleased to meet you，Mr.Smith. I’m Susan White. Our manager，Mr.Liu，sent me to meet you here.
Martin：Oh，nice to meet you，Miss White. Well，I’m sorry to keep you waiting so long. The plane was delayed in New York where there was a traffic control because of the great fog. I hope you haven’t been waiting long.
Susan：Oh，no，that’s OK. How was your flight？
Martin：It was pleasant，but a little tiring.
Susan：Let’s drive you to the hotel.
Martin：That sounds great.
Susan：And did you feel jetlag？
Martin：That’s OK. I think it does not affect me too much since I’ve been used to flying to and fro.
Susan：Yeah，that’s true. I think you’d go to the hotel to check in first. If you don’t mind，we’d like to accommodate you at Baiyun Hotel.
Martin：Terrific. That’s really very kind of you！
Susan：You’d better have a good rest first. A hot shower and a decent meal will certainly help.
Martin：You are right. Thank you very much.
Susan：This way，please. We hope you’ll enjoy your stay here.
Martin：I’m sure I will.
Ⅱ. Translate the following dialogue into English.
（A：The secretary，B：Mr.Smith）
A：Good morning，Sir. May I help you？
B：Good morning. I have an appointment with Mr.Brown at 10：00.
A：Excuse me，Sir. But are you Mr.Smith of International Trading Company？
B：Yes. That’s right.
A：I’m sorry，Mr.Smith. Mr.Brown is on his way to the office. He just called and asked you to wait a minute.
B：Well. I’ll wait.
A：Would you like something to drink，Mr.Smith？Coffee or tea？
B：Thank you. Coffee，please.
A：Here you are，Mr.Smith. This is the cream and this is the sugar. If there’s anything else you’d like，please don’t hesitate to tell me.
B：Thank you very much.
Ⅲ. Make a short speech（3 minutes）.
Good morning，ladies and gentlemen，
Welcome to Sanya！Isn’t it delightful to meet friends from afar？
First，allow me to introduce myself. I’m Mary Wang，your tour guide from the Hainan International Travel Service. On behalf of our company and colleagues，we’d like to extend a warm welcome to you all. In the days to follow，I’ll be accompanying you to tour the beautiful sea and beaches in this region. Sanya is a beautiful city，where you can relax，sit by the beach and enjoy great meals. We’ll try our best to make your visit unique from that of your previous tour. I promise you are going to enjoy your stay here in Sanya.
This is Mr.Zhang，our driver. Our bus number is 38286. Please do remember，so that you might not get on the wrong bus. If you have any problems or trouble，please don’t hesitate to let us know. We will try our best to help you and we’ll be at your service at any time.
Tomorrow morning at 9 o’clock，we’ll gather in front of the information desk at the hotel，and I’ll tell you in detail about our travel program. We are going to arrive at the hotel in just a few minutes. Please remain seated until we have come to a complete stop. A man from the hotel will be meeting us there，and help you with your bags. Please double check to make sure no bags have been left on the bus. I hope to see you tomorrow at the information desk.
Ⅳ. Make a workplace interpretation（3 minutes）.
A：I’m glad to have the opportunity of visiting your company.
B：见到你也很高兴。布朗先生，我相信你已经在陈列室看过我们的展品了。
A：Yes，I have seen your exhibits and read your catalog carefully.
B：我可以知道您具体对哪些商品感兴趣？
A：I’m interested in your portable computer.
B：你对什么特殊型号的手提电脑感兴趣？
A：X-3，please quote us your best price.
B：谢谢你的询价。你能告诉我们您需要的数量以便我们能统计出报价吗？
A：I’ll try to work out the quantity as soon as possible after we get back.
B：我盼望您的订单。
Unit 10 Company Presentation
Part Ⅰ Situational Dialogues
Practice 1
Task 2：Simulated situational conversation.
Mary：Are you Henry Smith？
Henry：Yes.
Mary：I’m Mary Ross. How do you do？
Henry：Hello. Pleased to meet you.
Mary：Welcome to our company.
Henry：Thank you.
Mary：I am the administrative assistant in the Marketing Department. My boss is Donald Black. Well，our boss is Donald Black！Let me show you the department.（They go into the Marketing Department.）This is the Marketing Department. This is my desk. Er，that’s Don’s office. He’s not here at the moment. And this is your desk.
（In the office，they meet Kate，the manager of Sales Department）
Mary：Kate，this is Henry Smith. He’s our new Marketing Manager.
Kate：Ah，yes. Henry. Hello！Welcome to the New Century Company Marketing Department.
Henry：Hello，Kate.
Kate：Excuse me.（Kate leaves the office.）
Henry：What is Kate’s job？
Mary：She’s the Sales Manager. She’s good.
Henry：Where does she fit into the company structure？
Mary：Here’s the company structure. You see，Donald is the Sales and Marketing Director and is on the Board. Kate reports to Donald. You are here and you report to Donald.
Henry：I see.
Practice 2
Task 2：Simulated situational conversation.
Lily：It is a great pleasure to have you visit us today. Mr.Karl，I am very happy to have the opportunity to introduce our company to you. Our company was founded in 1987 by Mr.Mingchang Lee in Hong Kong. We specialize in manufacturing electronic products.
Tom：Do you export your products to Europe，too？
Lily：Not at present，but it’s our next plan. Our products are mainly exported to Asia and North America. We started business as a small production plant，and now it has expanded into a large group.
Tom：That’s marvelous！So how many employees do you have？
Lily：We now have about 34，000 employees around the country.
Tom：I think your company is one of the largest companies in this field.
Lily：Yes，you’re right.
Tom：What’s the total amount of your annual sales？
Lily：Our turnover last year was 6，000，000 dollars.
Tom：Very impressive！Thank you for your introduction.
Practice 3
Task 2：Simulated situational conversation.
Zhang：I’ll show you around and explain the operation as we go along.
Sam：OK. That will be most helpful.
Zhang：That is our office block. We have all the administrative departments there.Down there is the research and development section.
Sam：How much do you spend on development every year？
Zhang：About 3%-4% of the gross sales.
Sam：What’s the building opposite us？
Zhang：That’s the warehouse. We keep a stock of the faster moving items so that urgent orders can be met quickly from stock.
Sam：If I place an order now，how long would it be before I got delivery？
Zhang：Well，it would largely depend on the size of the order and the items you want.
Part Ⅲ Workplace Practice
Ⅰ. Complete the following dialogue.
Wang Fang：Miss Laura. Welcome to our Lenovo company. Nice to meet you.
Laura：Nice to meet you，too.
Wang Fang：I would like to introduce our company to you and show you around our modern factory. I am sure you will be interested. May I give a presentation now？
Laura：Yes，of course.
Wang Fang：As you know our company is located in Beijing，China. Our company is the world’s fourth largest PC maker，and we have long dominated the Chinese market.
Laura：I see. So，what lines of business are you in？
Wang Fang：Our company trades mainly in desktop computers，laptop computers，cell phones，and servers.
Laura：When was your company founded？
Wang Fang：In 1984. Our company doesn’t have a long history，but we are very competitive in the market place.
Laura：Very impressive！
Wang Fang：And there are five departments in our company：the Technology Department，the Administrative Department，the Production Department，the Sales&Marketing Department，the Accounting Department and the Human Resources Department.
Laura：How many employees do you have now？
Wang Fang：About forty two thousand. Well，our foreign trade is continuously expanding. Once you have seen our factory，we’d like you to give us your honest opinion，including any suggestions you may have for our improvement.
Laura：Sure I will. And thank you for your introduction.
Wang Fang：You are welcome.
Ⅱ. Translate the following dialogue into English.
A：We’d like to welcome everyone to the Michelson Tools factory site，and thank everyone for being here today. My name is Paul Shafer. I’ll be showing you around today. Please feel free to ask questions at any point during our tour. I’ll be happy to answer questions for you.
B：Is it really necessary to wear all this protective gear？
A：That’s an excellent question. I’ll bet your wondering why we ask you to wear hard hats and safety goggles while you’re in the plant. The reason is simple，we care about your safety and we want to ensure there are no injuries today. As you will see，to maintain a high level of safety，we also require all of our staff to wear similar protective gear.
B：How long will the tour take？
A：It should take about twenty minutes to go through the main plant，and maybe another ten to take a look at the laboratory. Altogether our tour should last about half an hour.
B：Okay.
A：Well，if you don’t have any questions，shall we get started？If you’ll follow me，first I’ll take you to the site of our semiconductor system.
Ⅲ. Make a short speech（3 minutes）.
Good morning，ladies and gentlemen. It’s an honor to have the opportunity to address such distinguished audience. My name’s Mata Smith. I’m in charge of Technical Department. The main duties and responsibilities of mine are to control the quality of products and work with the Design Department to create new products. What I’d like to do today is to provide you with some general information about our company. Hopefully，this introduction can help you gain a better understanding of our company.
My presentation is divided into two sections：company profile and our plan in the future. I shall only take 5 minutes of your time. Since there’s quite a lot to cover，I’d be grateful if you can hold any questions until the end of my talk.
Let’s start with the first point. Our company engages in the production of shoes，through our unremitting endeavor，we have become one of the biggest shoe manufacturers in Brazil. Our shoes are under the brand name “Daniela” in honor of our founder. We employ about 20，000 individuals around the globe and have an annual turnover of 550 million dollars.
Now we move on to the second point. Although we have sales in over 20 countries，we still intend to enlarge our international markets. So that’s our plan，to enter new markets. In order to better exploit and serve the rapidly growing markets，we plan to set up branches in new markets，at the same time，speed up the localizations of the products，applications，channels and services. Only in this way can we realize the continuing and healthy development of our business in new markets. To sum up，last year has been a successful year for our company，however，next year，a brand new year，though faced with many opportunities and challenges. We’ll spare no effort to realize our plan.