Part Ⅰ Situational Dialogues

Situational Dialogue 1

Mr.Chang，the sales manager of Baiyun Garment Company，is waiting at the International Arrivals Hall of the airport. He is receiving a foreign visitor，Ms.Jones who is from the Crown Garment Trading Company of America. Mr.Chang holds a large sign，reading “Welcome Ms.Jones”. Ms.Jones sees the sign，and goes towards him.

Mr.Chang：Hello. Are you Ms.Jones from the United States？

Ms. Jones：Yes，I’m Mary Jones from the Crown Garment Trading Company.

Mr.Chang：My name is Chang Jianhua. I’m the sales manager with Baiyun Sweaters. How do you do，Ms.Jones？

Ms. Jones：How do you do？It’s very nice of you to come to meet me.

Mr.Chang：You’re welcome. The pleasure is mine，Ms. Jones.

Ms. Jones：Oh，thank you. You’re very kind.

Mr.Chang：How was your flight，Ms. Jones？

Ms. Jones：Very nice. The service on board was superb. And I managed a few hours’ sleep.

Mr.Chang：I’m glad to hear that. Oh，let me help you with your luggage.

Ms. Jones：Thank you.（Hands a suitcase to Mr.Chang.）

Mr.Chang：Is this your first visit to China？

Ms. Jones：No. But it’s my first visit to Guangzhou. I hope it won’t be my last.

Mr.Chang：I hope you will have a pleasant stay here.

Ms. Jones：I’m sure I will.

Mr.Chang：Our car is out in the parking lot. Shall we drive to your hotel now？

Ms. Jones：Yes，thank you. Let’s go.

Mr.Chang：This way，please.

（They walk out of the Hall and head for the parking lot and then drive to the hotel.）

Mr.Chang：Here we are，Ms.Jones. This is the Baiyun Hotel. We’ve reserved the room for you on the 5th floor with a balcony overlooking the park.

Ms. Jones：Thank you very much. It’s very considerate of you.

Mr.Chang：Well，that’s the least we could do.

…

Mr.Chang：This is your room，Ms. Jones. Is it OK？

Ms. Jones：Oh，yes，it’s lovely，very cozy and well-decorated！It’s really very thoughtful of you to have arranged it for me.

Mr.Chang：Not at all. Well，Ms. Jones，you must be very tired after your long trip. Is there anything else we can do for you？

Ms. Jones：No，thanks. Not at the moment.

Mr.Chang：Then，I’ll be leaving now so that you can settle in. After all，we’ll have enough time for business during the next days.

Ms. Jones：Thank you.

Mr.Chang：You’re welcome. We’ll contact you tomorrow morning.

Ms. Jones：See you then.

Mr.Chang：See you！

Practice 1

Task 1：Listen to the dialogue and role-play it in pairs.

Task 2：Simulated situational conversation.

Suppose you are Mr.Liu from Capital Engineering Company. You are now at Beijing Capital International Airport to wait for Mr.Smith，a business guest from America. Now Mr.Smith has entered the arrival hall. You go towards to meet him.

（A：Mr.Liu，B：Mr.Smith）

Situational Dialogue 2

Mr.White comes to ABC Company to see Mr.David，the manager of ABC Company. Alice，the secretary of Mr.David，is receiving Mr.White.

（A：The secretary，B：Mr.White）

A：Good morning，Sir. Can I help you？

B：Yes. I’d like to see Mr.David，please.

A：Do you have an appointment，Sir？

B：No，I don’t. But I’ll take just a few minutes of his time.

A：Can I have your name，please？

B：My name is Tony White. And here’s my card.

A：Thanks. I’m sorry，Mr.White. Mr.David is busy at the moment，and can I ask what you wish to see him about？

B：I’d prefer to explain the matter to him myself.

A：I’m sorry，Mr.White. I’m told to get that information from every visitor.

B：All right. I’d like to see Mr.David about a new product our company has developed.

A：What kind of product，Mr.White？

B：An air purifier.

A：Just a moment. Mr.White，I’ll see if Mr.David is interested in your products.

B：Thank you.

A：I’m afraid Mr.David can not see you now. But he is interested in your products，and can meet you at 10：00 tomorrow morning. Would that be convenient for you？

B：Yes. I’ll come again tomorrow.

A：Thank you for coming. See you tomorrow.

Practice 2

Task 1：Listen to the dialogue and role-play it in pairs.

Task 2：Simulated situational conversation.

Suppose you are Mr.Brown’s secretary. You are receiving a visitor，Mr.Blake of International Trade Corporation，who comes to an appointment with Mr.Brown.

（A：Mr.Blake，B：Mr.Brown’s secretary）

Situational Dialogue 3

Alice of ABC Company is receiving Mr.Jones，who comes to have a tour visit to ABC Company.

A：Hello. Are you Mr.Jones？

B：Yes？

A：I’m Alice White. I’ll be your guide on the tour today.

B：Nice to meet you，Miss Alice.

A：Nice to meet you，too. We’ll start with the assembly line.

B：A very advanced assembly line，isn’t it？Was it introduced from abroad？

A：Yes，our production has been raised 30% since this assembly line was introduced from Germany three years ago.

B：That’s great. What is that building？

A：The building is our Research and Development Center.

B：Very attractive.

A：Some areas are closed to visitors.

B：I understand. How many workers do you have here？

A：Around 45. This is our executive dining hall. Shall we have some lunch？

B：Yes. The walking made me hungry.

A：After lunch，I’ll take you to meet the vice president in charge of sales.

B：I’d also like to get acquainted with your distribution system.

A：Sure. You can talk to our distribution manager.

B：Thank you very much for the tour today，Miss Alice.

A：Glad you enjoyed it，Mr.White. Please visit us again.

B：Thanks.

Practice 3

Task 1：Listen to the dialogue and role-play it in pairs.

Task 2：Simulated situational conversation.

Suppose you are Mr.Alison，a manager of a factory. You are receiving Mr.Black，who comes to have a tour visit to your factory.