Part Ⅰ Situational Dialogues

Practice 1

Task 2: Simulated situational conversation.

Zhang Yi: Hello, this is Zhang Yi from Max Co. I tried to sign up online, but failed, it seems that the link is not working.

Judy: I see. Maybe something is wrong with the Internet, or the website is banned.

Zhang Yi: So what shall I do ?

Judy: It doesn't matter, Miss Zhang. I'll email or fax you a sign-up form. You may fill in the form, seal and fax it to us.

Zhang Yi: Yes! Please email it to me. My email address is [email protected].

Judy: [email protected]，thank you. We also need a copy of the business license of your company, and the names and passport numbers of the candidates.

Zhang Yi: No problem. And I'd like to know the deadline for booth rental payment. Is it possible that I pay the full amount on site?

Judy: I'm afraid not. It is requested that all the exhibitors pay 50% of the booth rental in advance within 30 days after receiving the letter of confirmation; and the outstanding balance should be settled by the first day of exhibition.

Zhang Yi: OK.

Judy: We appreciate your support and look forward to seeing you soon.

Zhang Yi: Not at all. Bye.

Judy: Goodbye.

Practice 2

Task 2: Simulated situational conversation.

Rose: Good morning, Sana Exhibition Center. Can I help you?

Jason Brown: Yes, please. I'm with Dolce in the U.S. I'd like to register for the International Toys Exhibition.

Rose: May I have your name, sir?

Jason Brown: I'm Jason Brown.

Rose: Let me check, Mr.Brown. Thank you for waiting. Fortunately, there are still some booths available. If you send us your registration form and registration fees within two weeks, it is still possible for you to get one booth.

Jason Brown: May I register for it now on the phone?

Rose: Sure, which credit card would you like to use?

Jason Brown: American Express.

Rose: Fine. I'd be glad to help you sign up over the phone. Perhaps you can answer some questions for me to start with?

Jason Brown: Sure.

Rose: May I know your phone number, email and your company's name?

Jason Brown: My phone number is 987-456-321； my email is [email protected]； my company's full name is Dolce Toys Corporation.

Rose: Mr.Jason Brown at 987-456-321 from Dolce Toys Corporation, and your email is [email protected]. Is that right?

Jason Brown: Yes!

Practice 3

Task 2: Simulated situational conversation.

Rose: Good morning. May I help you?

Jason Brown: Good morning. This is our Special Design Application form. I'd like to confirm some terms about move-in.

Rose: Sure. Dolce Toys, right?

Jason Brown: Yes. When are we supposed to finish the installation?

Rose: All must be ready by 5:30 p.m. on the day before the opening date, that is, Sept.19th.

Jason Brown: Our special design may take more time. Is it possible that we move in earlier or finish it later?

Rose: Sorry, the schedule is fixed for all the exhibitors.

Jason Brown: Come on. Can't you do me a favor?

Rose: I really want to help you, my old friend. Well, I'll let you move in 15 minutes earlier, how's that?

Jason Brown: Well, better than nothing.

Rose: I'm sorry, Mr.Brown. That's all we can do. Thank you for your understanding.

Part Ⅲ Workplace Practice

Ⅰ. Complete the following dialogue.

A: Good morning, Toy Show secretariat. How may I help you?

B: Yes. This is Laura Chen from ICI Co. I'm very interested in your exhibition and would like to visit your latest show.

A: Thank you. Ms.Chen. You may apply as professional visitors.

B: Alright. How?

A: Please register online. The website is 2014toyshow.com.

B: 2014toyshow.com, I see.

A: Please fill in the blanks, with a star is necessary.

B: OK.

A: If finished, click “Register”, then we'll check your information, we'll send you a letter of invitation once your application is accepted.

B: Thank you.

A: For further inquiry, please call us toll free at 400-800-600. We can answer specific questions from 8 a.m. to 5 p.m., Monday through Friday.

Ⅱ. Translate the following dialogue into English.

A: Good morning, Service Center, Rose speaking. How may I help you?

B: Good morning. I need to ship my exhibits back, and wonder if you could recommend some transportation companies.

A: Sure. Do you have the Exhibitor's Manual with you?

B: Yes.

A: Please turn to the last page. Could you see the list named “Appointed Transportation Companies”?

B: Ah, I see.

A: All of these are reliable companies. The VBW has experience of more than 20 years, so it's on the top of the list. The XARY is rather new, just established 3 years ago, but it's also a nice option since it offers very reasonable charges.

B: I'll contact them at once. Thank you very much. You've been very helpful.

Ⅲ. Make a short speech (3 minutes).

When exhibiting at a trade fair, the most important thing to pay attention to is the quality of display. Your display at the trade fair functions as a window through which your potential customers or buyers can know and form their own opinions on your products or services. Therefore, you should make sure that what you display meets the highest standards you set for your products and show the best of your products.

But simply demonstrating high-quality, presentable goods is not enough. There have to be people to make them known and remembered. So it's also important to select right staff to attend the trade fair. Make certain that the personnel selected is informative and well-qualified, with excellent communicative and marketing skills. These people know everything about the products and can answer any kind of question produced by potential customers about your products and secure contracts with them skillfully.

All this is impossible without careful planning. So you have to plan in advance to make your display a complete success.

In order to make the most of a trade fair, attractiveness is an important factor to consider when planning the stand layout. It should be designed to conform to your company's image and in such a creative way that it is very eye-catching to get more people to visit your stand. For instance, lighting is something you can pay attention to. Innovative lighting creates atmosphere, sparks interest, provides guidance for visitors to direct their attention.

Security of exhibits is the most important factor to take into consideration. No one wants to see any visitor to your stand be hurt due to the neglect of security of exhibits. So make sure your exhibits are placed in such a safe way to be free from any potential dangers.

Space arrangement of the stand is also important for attracting visitors. The design must be such that it generates a comfortable environment. For instance, there should be a good-sized demonstration area for your products and a meeting area for discussion with your potential clients.

Ⅳ. Make a workplace interpretation (3 minutes).

A: Good morning, GD Hotel, Conference Service Center. Iris speaking. How may I help you?

B: 我是Max公司的Jason Brown，我想在你的酒店订一间会议室。

A: Certainly. What size of conference room do you have in mind?

B: 大概能容纳150人吧。我们下午5:00到7:00要举行一个新闻发布会，然后7:00到9:30打算开个鸡尾酒会。

A: For the press conference, which seating style would you prefer?

B: 剧院式。

A: Sure. May I know the time and date, please?

B: 我们的计划是11月的某个星期天。你有什么建议？

A: Just a minute, Mr.Smith. I'll check the reservation record.Thank you for waiting, what about in late November? That is, Nov.16th or 23rd.

B: 11月23日吧。你们的会议室包括什么设施？

A: The convention room is equipped with three cable microphones, one LCD projector with projection screen, laptop connection and wireless network access.

B: 好极了，那就够用了。会议室的价格是多少？

A: We have two convention rooms for your choice. One is 150 square meters at US$ 1,980 per day and the other is 200 square meters at US$2,480 per day. The latter is more luxurious and spacious. Which one would you prefer?

B: 要后者吧。价格包括家具的租金吗？

A: Yes. Would you like to make a guaranteed reservation with your credit card?

B: 好的，你们接受美国运通卡吗？

A: Yes. May I know the number?

B: 8686-8686-1234。

A: 8686-8686-1234.

B: 正确。

A: A16088. Thank you. Let me repeat your reservation: a conference room for Mr.Jason Brown, at US$2,480 per day, on Sunday, Nov.23rd from 5:00 to 9:30pm.Is that right?

B: 是的。

A: My name is Iris Sana. Please just call me if there is anything I can help. Thank you for calling and we look forward to serving you .