Ⅰ. Complete the following dialogue.
A: __________（对不起，让您久等了）.May I help you ?
B: I'd like to book a seat on a flight from Guangzhou to Shanghai.
A: Which time would you like to reserve?
B: On the twentieth of August.
A: I am afraid the flight is __________（已经没有票了）. What about the next day ?
B: OK! Could you tell me the time of __________（最早班机）, please?
A：It's half past eight. The flight __________（起飞） 8:30 and __________（降落）11:00.
B: __________ （多少钱）?
A: This flight is __________(7折) at present,__________（机建费） is 50 yuan,__________（燃油费）is 150 yuan, and that's RMB 900.
B: OK! I reserve a seat on this flight.
A: May I have your __________（身份证）, please?
B: __________.（给你。）
A: __________. (先生，我已经帮您订上了，请付款。)
B: May I __________? (请问可以刷卡吗？)
A: Yes! Please __________.(请输入密码。)
A: Please __________(核对) your flight information, Sir. Please sign on the bottom if there is no mistake.
B: OK. Thank you.
A: Please arrive at airport two hours __________.(请提前两小时到达机场) Because __________. (起飞前45分钟停止办理登机手续。)
B: Thank you !
A: You're welcome. Good luck!
Ⅱ. Translate the following dialogue into English.
A: 现在我得问你一些问题来完成预订。
B: 没问题。
A: 请问您的姓名怎么拼？
B: Jason Brown. J-A-S-O-N,Jason, and B-R-O-W-N,Brown.
A: 谢谢，请问您的电话号码?
B: 001-347-446-2345。
A: 001-347-446-2345， 明白了。请问您11月30 日大概什么时间到酒店？
B: 大概是晚上10 点。
A: 您用信用卡做个担保好吗？
B: 好吧，你们接受万事达卡吗？
A: 接受，请问卡号是多少？
B: 号码是1-3412345678。
A: 请问确认码是多少？
B: 什么是确认码？
A: 是您信用卡背面的三位数的编号。
B: 明白了，是345。
A: 谢谢。请问有效期是在什么时候呢？
B: 从2010年9月到2013年9 月。
A: 好的，已经确认了。谢谢您的来电。
B: 再见。
Ⅲ. Make a short speech (3 minutes).
Suppose you are traveling on business, what do you think is important when choosing a hotel. Please make a short speech about it.
Ⅳ. Make a workplace interpretation (3 minutes).
A：我想买一张去香港的往返机票。
B：Which date, madam?
A：需要9月15日离开，9月29日到纽约的。
B：Let me see what's available.Yes，Air China has a flight on September 15th at 7:30 in the evening.
A：我需要一张商务舱的机票。
B：Business fare for trip from New York to Hong Kong is $800.
A：好的，这是我的信用卡。
B：It's done. Thank you, madam. Please arrive at the airport one hour before departure.
A：请问我的航班号码？
B：Your flight number is 1232 leaving JFK Airport at 7:30 p.m.on September 15th.
A：谢谢！再见！
B：Bye! Enjoy your flight.