Ⅰ. Complete the following dialogue.

Receptionist: __________? (先生，上午好。我能替您效劳吗？)

Mr.Black: Good morning, miss. Can I see Mr.Wilson now?

Receptionist: __________? (您预约了吗？)

Mr.Black: Yes. I have an appointment with him at 10:00.

Receptionist: __________? (请问尊姓大名？)

Mr.Black: John Black.

Receptionist: Just a moment. Let me see… Oh, yes, Mr.Black of Northern International Trade Corporation. __________？ (布莱克先生，请您坐着等一下好吗？) I'll tell Mr.Wilson you are here.

Mr.Black: Thank you.

Receptionist: （To Mr.Wilson on his extension） Hello, Mr.Wilson, __________ (布莱克先生来赴十点钟的约会。) OK. （to Mr.Black） Mr.Wilson is expecting you in his office, Mr.Black.

Mr.Black: Where's his office?

Receptionist: It's on the 30th floor. __________. (电梯在那边。)

Mr.Black: Thank you very much.

Receptionist: You are welcome.

Ⅱ. Translate the following dialogue into English.

艾米：唐先生, 我找不到ABC公司的文件了。

唐先生：不可能。我肯定那份资料存了档。

艾米：抱歉。我对归档系统还不太熟。

唐先生：别担心。这需要时间。有可能在“合同”一类。

艾米：谢谢您，唐先生。我再看看…… 哦，找到了。

唐先生：那正是我要的（文件）。谢谢！顺便问一下，艾米，你会操作新的传真机吗？

艾米：我会。

唐先生：我想请你把这份文件传真给珠江公司。

艾米：好的。我马上做。

唐先生：多谢，艾米。

艾米：不用谢。

Ⅲ. Make a short speech (3 minutes).

Suppose you are a senior secretary to the General manager of ABC Company. You are training several new secretaries on filing. Make a short speech according to the situation.

Ⅳ. Make a workplace interpretation(3 minutes).

Helen: Good morning, Miss Liu. I'm Helen Yang, secretary of the HR Department. Welcome to join ABC Company.

Miss Liu: 很高兴见到你，杨小姐。我很乐意为ABC公司工作。

Helen: This way,please. This is your desk, and this is your time card. Be sure to clock in and out before and after work.

Miss Liu: 我会的。

Helen: ABC Company is a large company. It is headed by the Board of Directors. And the CEO appointed by the Board takes responsibilities for the company's daily operation.

Miss Liu: 我知道了。我申请这一职位之前了解到我们公司分成四个部门。

Helen: Yes. They're the Production Department, the Sales&Marketing Department, the Finance Department, and the HR Department.

Miss Liu: 哪个部门规模最大？

Helen: The Production Department. It is subdivided into three sections: Purchasing, Quality Control and Research & Development.

Miss Liu: 知道了。

Helen: OK, now I'll show you around and introduce to you the department managers.

Miss Liu: 谢谢你，杨小姐。

Helen: You are welcome.