Ⅰ. Complete the following dialogue.

Receptionist：________________（先生，上午好。我能替您效劳吗）？

Mr.Black：Good morning，Miss. Can I see Mr.Wilson now？

Receptionist：________________（您预约了吗）？

Mr.Black：Yes. I have an appointment with him at 10：00.

Receptionist：________________（请问尊姓大名）？

Mr.Black：John Black.

Receptionist：Just a moment. Let me see… Oh，yes，Mr.Black of Northern International Trade Corporation. ________________（布莱克先生，请您坐着等一下好吗）？I’ll tell Mr.Wilson you are here.

Mr.Black：Thank you.

Receptionist：（To Mr.Wilson on his extension）Hello，Mr.Wilson，________________（布莱克先生来赴10点钟的约会）. OK.（to Mr.Black）Mr.Wilson is expecting you in his office，Mr.Black.

Mr.Black：Where’s his office？

Receptionist：It’s on the 30th floor. ________________（电梯在那边）.

Mr.Black：Thank you very much.

Receptionist：You are welcome.

Ⅱ. Translate the following dialogue into English.

艾米：唐先生，我找不到ABC公司的文件了。

唐先生：不可能。我肯定那份资料存了档。

艾米：抱歉。我对归档系统还不太熟。

唐先生：别担心。这需要时间。有可能在“合同”一类。

艾米：谢谢您，唐先生。我再看看…… 哦，找到了。

唐先生：那正是我要的（文件）。谢谢！顺便问一下，艾米，你会操作新的传真机吗？

艾米：我会。

唐先生：我想请你把这份文件传真给珠江公司。

艾米：好的。我马上做。

唐先生：多谢，艾米。

艾米：不用谢。

Ⅲ. Make a short speech（3 minutes）.

Suppose you are a senior secretary to the General manager of ABC Company. You are training several new secretaries on filing. Make a short speech according to the situation.

Ⅳ. Make a workplace interpretation（3 minutes）.

Helen：Good morning，Miss Liu. I’m Helen Yang，secretary of the HR Department. Welcome to join ABC Company.

Miss Liu：很高兴见到你，杨小姐。我很乐意为ABC公司工作。

Helen：This way，please. This is your desk，and this is your time card. Be sure to clock in and out before and after work.

Miss Liu：我会的。

Helen：ABC Company is a large company. It is headed by the Board of Directors. And the CEO appointed by the Board takes responsibilities for the company’s daily operation.

Miss Liu：我知道了。我申请这一职位之前了解到我们公司分成四个部门。

Helen：Yes. They’re the Production Department，the Sales & Marketing Department，the Finance Department，and the HR Department.

Miss Liu：哪个部门规模最大？

Helen：The Production Department. It is subdivided into three sections：Purchasing，Quality Control and Research & Development.

Miss Liu：知道了。

Helen：OK，now I’ll show you around and introduce to you the department managers.

Miss Liu：谢谢你，杨小姐。

Helen：You are welcome.